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SUPPORT CENTRE |
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Customer Service and Support -
When You Need It |
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Media Logic Support |
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With Better Practice
Management comes Better Customer Support. Our support team is second to
none, and with real-time support via our toll-free number, our customers
are constantly amazed with the fast, knowledgeable support they receive
from our staff. Remote support allows us to see our clients' computer's
desktop while we talk on the phone with them - answering each support
question in minutes, not hours or days. See our product brochures for
testimonials from some of our very satisfied customers. |
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Most support issues
can be resolved within minutes while you are on the phone with our support
specialists. Technical Support hours are 8:00 am to 6:00 pm, weekdays
and weekends when scheduled in advance. |
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Media Logic Maintenance Agreement |
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One-year maintenance
agreements for Media Logic are available and recommended. The maintenance
agreement includes toll-free telephone support, live remote access, software
updates released during the agreement period and a 50% discount on new
version upgrades. |
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Remote Support |
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We specialize in
Secure Internet solutions to access Media Logic in your office from any
Internet location. This helps reduce the amount of time our clients spend
on the phone as we are able to diagnose and repair problems quicker. |
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Technical Support and Training |
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Live, friendly,
easy-to-reach and knowledgeable support specialists are available when
you need them. Additional online and on-site training can be purchased
at any time. |
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For more information on
Media Logic support & solutions please call us directly @ +91
- 44 - 2498 1061. |
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